The Hub at 16 Hospitality – Industry Day

Our latest Hub day took our Rookies to Liverpool where they had the opportunity to               experience the hospitality industry outside of their day-to-day roles and test the knowledge they have gained over the past year.

The trainees visited a whole host of different hospitality venues to sample their goods and   encourage Rookies to consider their competitors from the view of the customer. The day ended with each Rookie giving a presentation on products they’d like to implement, the best            customer service experience of the day and how they could promote hospitality events.

We provide some of the most varied and ‘hands-on’ industry training in the country and we ensure that our Rookies are given the opportunity to experience a number of exciting trips throughout their training with us.

Thank you to Dockleaf, Baltic Fleet, Baltic Social and Ghetto Golf for an inspiring day!